Expat Explore Travel

Before You Book 11

• How do I make a booking?
• What's included in my tour price?
• Are young children allowed on tour?
• Do you offer a discount for returning customers?
• How do I claim my Return Traveller Discount?

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Prepare For Your Tour 7

• When do I need to provide my Important Passenger Information?
• Stay connected with an eSim!
• Are transfers included in the tour price?
• If I wish to stay longer in the start or end destination, will Expat Explore assist with pre-/post-tour accommodation?
• What essentials should I pack for my trip?

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On Tour 8

• Can I request a private room?
• Is there WiFi on the coach?
• Who will be my tour leader?
• Can you cater for my dietary requirements?
• Is there a toilet on the coach?

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Visas & Passports 5

• What is a visa and do I need one?
• How can I get the documents I need to apply for my visa?
• What happens if my visa gets rejected?
• What is ETIAS, and do I need it to travel?
• What is the UK ETA, and do I need it to travel?

Payments 5

• Is my deposit refundable?
• When and how can I make payment for my tour?
• Can I pay for my tour in instalments, or does it need to be paid in full upfront?
• When is the final payment for my tour due?
• What payment options do you offer?

Money and Currency 3

• How much spending money do I need for my trip?
• What currency do I use to pay for optional excursions?
• Do I need to exchange money before my tour?

Optional Excursions 2

• Can I book optional excursions during the tour, or do I need to decide in advance?
• What currency do I use to pay for Optional excursions?

Travel Insurance 3

• Is travel insurance compulsory?
• When should I purchase my travel insurance?
• What should my travel insurance cover?

Changing or Cancelling Your Tour 2

• How do I change my tour or tour date?
• How do I cancel my tour?

Post-Tour Information 2

• How can I keep in touch with fellow travellers after my tour?
• How do I claim my Return Traveller Discount?

Connect With Us 4

• How can I get in touch with Expat Explore?
• How can I stay connected with Expat Explore on social media?
• How do I schedule a callback?
• Complaint Resolution

Our Coaches 4

• Know Before You Go
• Can I choose my seat on the coach?
• I have motion sickness, can I reserve a front seat on the coach?
• I am tall, can I reserve a back seat on the coach for more leg space?

Hotel Rooms on Tour 3

• I am travelling with my partner, will we share a double bed?
• I am travelling alone, will I have a private room?
• I am travelling in a group of three, will we have a triple room?

Fitness & Tour Pace 4

• How fit do I need to be to join the activities on tour?
• Can I join the tour if I have health or mobility challenges?
• How much walking do the tours involve?
• What is the pace of the tour?

Luggage Handling 3

• Can I bring extra luggage on the coach?
• Will I be required to carry my own luggage on tour?
• What are the luggage restrictions on tour?